Colour pictures are being printed in Megenta color only

[veer_raj]

My HP Inkjet Tank 416 is printing in Megenta color only, however my document is colored and more than 50% tank is filled with color. Please guide.

[A_Gayathri]

Hi @veer_raj ,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand your HP Ink Tank Wireless 416 printer is printing in magenta color only, despite having sufficient ink levels in other colors, there could be several potential causes for this issue. 

Here are some troubleshooting steps you can try to resolve the problem:

• Check Ink Levels: Confirm that all ink tanks are properly filled and seated correctly in the printer. If any ink tank is low or empty, replace it with a new one.
• Printer Settings: Check the printer settings to ensure that the color settings are correct. Sometimes, printers may default to grayscale or single-color printing inadvertently. Make sure the printer is set to print in color.
• Printer Driver: Update or reinstall the printer driver. Sometimes, outdated or corrupted printer drivers can cause printing issues. You can download the latest drivers from the HP website and install them on your computer.
• Printer Calibration: Perform a printer calibration or nozzle cleaning process from the printer's control panel or the HP printer software installed on your computer. This process can help resolve issues with color accuracy and print quality.
• Print Quality Settings: Adjust the print quality settings in the printer driver or software. Lower print quality settings may result in inaccurate color reproduction. Try setting the print quality to a higher level for better color output.
• Color Management: Check the color management settings in your printing software. Ensure that the correct color profile is selected for your document and printer.
• Test Print: Print a test page or a color calibration page to check if the printer is capable of printing in all colors. If the test page also prints in magenta only, it indicates a hardware problem with the printer that may require servicing or replacement.

Refer to this document: HP Ink Tank Wireless 416

HP Ink Tank 310, 410 printers - Color or black ink not

I hope this helps. 

Take care and have a good day.

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