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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎03-11-2025 04:50 AM

HP Recommended

Cannot print in colour but have a new colour cartridge connected

Category:
1 REPLY 1

‎03-14-2025 09:46 AM

HP Recommended

Hi @Marionmay, Welcome to HP Support Community. 

 

Thank you for posting your query, I will be glad to help you. 
We understand that you are facing issue with color prints. Please follow these steps, 
1. Reset the printer
>Press the power button to turn off the printer. If the printer does not turn off, disconnect the power cord from the printer.

>Unplug the power cord from the power source.

>Wait 60 seconds.

>Connect the power cord directly to a wall outlet and to the printer.

>Turn on the printer to complete the reset.

 

2. Make sure the ink cartridges are inserted correctly
>Make sure the cartridges are inserted correctly, 
>Inspect the contacts for any protective tape that still might be on the nozzles.

Remove the protective tape from the contacts. 

 

Please follow this document and try the subsequent steps - HP DeskJet 1110, 1200 Printers - Fixing Print Quality Problems | HP® Support

 

I hope this helps. 

 

Take care and have a good day. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

 

Max3Aj

HP Support 

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