Colours are wrong when printing HP Smart Tank 516

[_Shili]

Whenever I try printing the colours are always the wrong colour, sometimes even inverted. I've tried different papers, from normal printer paper to glossy sticker/label paper but the colours are never right. I've also made sure the settings are the correct ones for the paper and files I'm printing. Tried printing from different devices as well to see if that helps, but that doesn't change anything. I calibrated and aligned the printer through the HP Smart app and it said it was calibrated, but the prints are still not correct. 

I tried printing a printable from HP, one print had inverted colours, while the other print turned out a bit better but with too much red.Printed paper with wrong coloursPreview from the HP printable site

[Treeko]

Hi @_Shili 

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

I see that you have a cartridge issue.

Kindly refer to this link to follow the steps in order to resolve the error.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

I hope this helps.

Take care and have a good day.

Treeko

HP Support