Compatible black printhead for HP Smart Tank 500 All-in-One

[Alex_qqqq]

I have an HP Smart Tank 500 All-in-One printer, which according to the support page page (https://support.hp.com/ro-en/product/ink-paper/hp-smart-tank-500-all-in-one-series/model/23394953?sk...) supports the following black printheads:

• X4E75A - which came with the printer and has to be replaced because it dried up and won't print anything, no matter how many times I ask the printer to clean it.
• M0H51A - which I bought in vain because it is not recognized
• 6ZA17AE

I can't find the X4E75A anywhere in my country. My only remaining option would be to buy the 6ZA17AE, but will it actually work or am I stuck with a bunch of very expensive e-waste?

[Irfan_06]

Hi @Alex_qqqq,

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

I see that there is an issue with the printer hardware and may need replacement printhead.

The support on the HP community is currently available within certain constraints. We are striving to enhance our assistance and broaden its scope. We appreciate your understanding and patience.

I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

Take care and have a great day ahead!

Irwin6

HP Support