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‎05-17-2022 08:22 AM

HP Recommended
Product: HP Color LaserJet Pro MFP M283fdn
Operating System: Microsoft Windows 10 (64-bit)

I have a HP MFP M283fdn, and purchased new set of original HP 206A toner cartridge's from Amazon, and I verified the security sticker on the end of the box,  but I get an "incompatible supplies" error for all 4 cartridges. 

 

This is the first replacement of toner cartridges, and HP support confirmed they are the correct cartridge (206A or 207A) for my printer.  I replaced all of the original cartridges, and the error changed back to the "low toner" error.

   

What is causing the printer to not like Genuine HP supplies, and what needs to be done to fix this?    

 

 

Category:
1 REPLY 1

‎05-20-2022 09:22 AM

HP Recommended

Hello @DLARIMORE2 ,
Welcome to the HP Support Community!

 

Visit this page here: HP helps protect you from fake printing supplies .

 

Hope this helps! Keep me posted.
Andr-1611

If my post resolved your problem please mark this post as an "Accepted Solution".
Or click on the YES button to reply that the response was helpful and/or to say “Thank You”.

 

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