Confused over cartridge replacement.

[hodge4675]

I have a HP Desk Jet Ink Advantage 4675, bought in USA region. It uses 664 cartridges.

I have now moved to UK. When I look on the HP support it seems the cartridge for Europe should be 652.

However, when I check the UK retailers such as W.H.Smith, they do not stock the 652.

What cartridge can I use that is readily available in the United Kingdom ??

Documents waiting to be printed, confused and frustrated!

[Jay_G24]

Hi @hodge4675,

I'd like to help!

We need to perform a regional reset on the printer to use the cartridges from other regions.

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device. 

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer. 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

Hope this helps! Keep me posted. 

And, Welcome to the HP Support Community. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

[hodge4675]

OK, so I followed the instructions and got "Region reset succeeded". How do I now set the new region as United Kingdom, and how do I find the UK cartridge numbers to order?

[Jay_G24 · Accepted solution]

The printer is set to the UK now.

The cartridge number for your region is HP 652 Black and color.

You may order cartridges from store.hp

Let me know!