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- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- Connection of Printer

Create an account on the HP Community to personalize your profile and ask a question
05-15-2024 10:39 AM
Recently was given a HP Officejet 5255 printer that came with ink cartridges 63/302 tricolor and black installed and new replacements 63/302 ones. Printer did not work so I tried to enroll for my own cartridge shipment but cant finish enrollment. Tried to troubleshout but have not been able to get connected.. any suggestions
05-16-2024 04:19 PM
Hi @Liz1949J,
Welcome to the HP Support Community.
Thank you for posting your query, I will be glad to assist you.
I see that you are looking for help with enrolling in Instant Ink service.
Kindly refer to the steps on this link and let me know if that resolves the issue.
Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.
I hope this helps.
Take care and have a great day ahead!
Irwin6
HP Support
Irfan_06-Moderator
I am an HP Employee