Correct ink cartridges for the HP Deskjet 2700e

[DGSanderson]

 I bought an HP DeskJet 2700e a few months ago. It worked really well until today when I had to change the ink cartridges. Can someone please confirm what it the correct ink cartridges to use with this printer? Should it be the 67/305 or 67XL cartridge? 

Thank you.

[sandytechy20]

@DGSanderson 

Welcome to the HP support community.

I understand that you want to replace the cartridge, I am glad to assist you.

Here is the list of cartridges that you can use in this printer:-

Refer to this HP document for more information:- Click here

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

[DGSanderson]

Hi Sandy,

When I bought the printer a few months ago  it came with 67/305 ink cartridges and all worked well. I  was also sold 67XL ink cartridges  at the same time. When it came time to replace the 67/305 and insert the 67XL, I've had nothing but ongoing printer problems and now had to call in and will pay for (which will cost more than what I paid for the printer to begin with!) tech support from a private company because the HP online support did not help at all, in fact made it worse. 

The back of both ink cartridges are not the same. The ink level 'window' are different sizes so is this a concern as well? 

[sandytechy20]

@DGSanderson 

This might require one on one interaction to fix the issue, I am sending you a private message with the steps to talk to HP support.

Please check the mailbox icon at the top-right corner of this screen.

I hope this helps resolve this issue completely.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers