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‎02-17-2022 03:37 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Why in the world do I keep getting an error on my tank printer about the cartridges being counterfeit?  The cartridges came with the machine, I simply added ink to them.  I don't understand why every single time I go to print something I get an error stating that I need to check the cartridges to make sure they are authentic HP cartridges.  I never installed them, the tanks come pre attached to the printer.  I just poured the ink in the holes, and there is plenty of ink left in them.  Still more than 4/5 full.  Seems like it's a driver issue, why has it not been figured out yet?  I don't undederstand why I'm having this issue again (I had it when I first set up the printer, then it stopped, and now it's back)... but the error message doesn't even make sense.  I've found that just opening the cover on the printer will clear out the error, but having to stand next to a printer everytime you go to print a page to clear out an error message kind of defeats the purpose of a WiFi printer, No?

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