Cricut will not print in colour on HP Envy 4520

[printingpeggy]

I am attempting to use the Print then Cut feature in Cricut design space, using my HP Envy 4520 as the wireless printer. I'm printing onto Aiva Glossy Vinyl Sticker Paper. For some reason when I try to print directly from Cricut design space, the printer only produces black and white and will not print in colour. 

[A_Gayathri]

Hi @printingpeggy,

Welcome to the HP Support Community

I understand you are facing an issue with your HP ENVY 4520 All-In-One Printer Not Printing color Not to worry I will help you to get a resolution to resolve the issue.

Let's perform a power drain: 

• With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.
• Remove USB cable, if present.
• Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.
• Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord (This is important) and then plug back the power cord to the printer.
• Turn on the printer and wait till warm-up period finishes and the printer is idle

Update the printer firmware 

• Click here to download and install the latest printer firmware from your product
• Click here to know different methods of updating the printer firmware.
• Follow the troubleshooting steps  HP ENVY 4510, 4520 printers - No black ink, wrong colors, other print quality issues

Hope this helps! Keep me posted. 

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