Crossword Puzzle Grid Printouts

[Tante1]

I have an Envy Inspire 7900 printer and some crossword puzzle grids print out in such a light pink, that you need a magnifier to see the numbers.  Yet, the rest of the word clues are fine and so is my ink supply.  What is happening? 

[Sneha_01 · Accepted solution]

Hi @Tante1,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If your Envy Inspire 7900 printer is printing crossword puzzle grids in a light pink color that is difficult to read, while the rest of the printout appears fine and your ink supply is adequate, it suggests an issue with color printing or a specific problem related to the crossword grid. Here’s a step-by-step guide to help diagnose and resolve the issue:

**1. Check Printer Settings:

• Go to your printer settings on your computer or through the HP Smart app.
• Ensure that the print settings are set to print in color and that the color management options are correctly configured.
• Check if there are any options for color calibration or print quality that might affect the color output.

**2. Inspect Ink Cartridges

• Even if your ink supply is adequate, ensure that the color cartridges (cyan, magenta, yellow) are properly installed and not empty or clogged.Perform a printhead cleaning or alignment using the options available in the printer settings. This can help resolve issues related to color printing.Open the printer’s ink cartridge access area and check that all cartridges are properly installed and not empty.
• Replace any cartridges that are low or empty, especially the magenta cartridge, as a lack of magenta can cause color issues.

**3. Adjust Print Quality

• In your print dialog, set the print quality to High or Best rather than Normal or Draft. Higher print quality settings can improve color accuracy and visibility.
• Check if there are any color management settings or profiles that might be affecting how colors are printed. Adjust these settings if necessary.

**4. Check the Document

• Ensure that the crossword puzzle grid document itself does not have any formatting issues. Sometimes, light colors or transparency settings in the document can affect print output.
• Open the document in a different program or viewer to see if the issue persists.
• Use the print preview option before printing to check if the colors appear correctly. This can help you identify if the issue is with the document or the printer.

**5. Update Printer Firmware and Drivers

• Visit the HP Support website and check for any available firmware updates for your Envy Inspire 7900 printer. Installing the latest firmware can resolve issues related to color printing.
• Ensure that you have the latest printer drivers installed on your computer. Outdated drivers can sometimes cause printing issues.

**6. Perform Printer Maintenance

• Use the printer’s maintenance tools to clean the printhead. This can resolve issues with color printing and improve print quality.

I hope this helps.

Take care and have a good day.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571

HP Support

[Tante1]

First, let me thank you and say  I am overwhelmed by your comprehensive and detailed response.  I wasn't even really expecting one and your surely educated me.  I haven't had time to take up all your suggestions but I did switch the printer from color to black and white for now, and it seems to work.  I'll check the color cartridges soon.  Again, your prompt assistance is stellar and much appreciated!   🙏