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HP DeskJet 2755e All-in-One Printer
Microsoft Windows 11

Deskjet 2755e

I've created a custom print setting to print Draft Quality /High scale gray in my shortcuts but it always want to print with the Factory Default.  So every single time I want to print a document I have to go into Properties and change it to my setting then print.  Needless to say this is extremely annoying.  Does anyone know how to make my saved settings the default?????  Oh, and I thought perhaps I can change the default in the HP Smart app but when I try to see if that's an option under Advanced Settings, it says "This feature is unavailable"

3 REPLIES 3
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@MJensen2b 

 

Welcome to the HP Community --

 

Update Example and OS version

 


@MJensen2b wrote:
Operating System: Microsoft Windows 11

Deskjet 2755e

I've created a custom print setting to print Draft Quality /High scale gray in my shortcuts but it always want to print with the Factory Default.  So every single time I want to print a document I have to go into Properties and change it to my setting then print.  Needless to say this is extremely annoying.  Does anyone know how to make my saved settings the default?????  Oh, and I thought perhaps I can change the default in the HP Smart app but when I try to see if that's an option under Advanced Settings, it says "This feature is unavailable"


 

Caveat:  I've not seen Windows 7 in a number of years.

 

I am not sure whether the Draft setting will "stick" in a Custom Print Shortcut.

Some settings do not stick.  Just don't.

If the setting will stick as expected, then fine -- that's not the issue.

 

One other place to check is how you are assigning the "preferred" shortcut.

For example, open Printing Preferences directly and select the Shortcut to be used to create the Custom Shortcut.

A good general choice -- Start with the standard Shortcut Everyday Printing (or similarly named).

Edit as wanted... Create new Shortcut - Name and...

Apply / OK to exit --

Presumably the preferred Shortcut will stick until you change it to something else.

 

Printing Preferences – Shortcuts / Selections

 

HP print settings guide

Topic Change print settings (Windows)

Sub-Topic Save preferred print settings

 

 

NOTE

When called from within printing programs / software / applications, Printing Preferences might be called "Printer Properties" / "Shortcuts" / “More Settings” / “Properties” / "Printer Setup" / "Presets" or similar.

 

Windows 11

Settings > Bluetooth & devices > Printers and scanners

Select Printer > Printing Preferences

 

Windows 10

Settings > Devices > Printers and scanners

Select Printer > Manage > Printing Preferences

 

Next

Tab Printing Shortcuts

Select / Highlight your preferred Shortcut

Click Apply > Click OK to exit

 

=========================

Printing Preferences / Printing Defaults for all jobs

 

Windows 11 >

Settings > Bluetooth & devices > Printers and scanners

Select Printer > Printer Properties

 

Windows 10 >

Settings > Devices > Printers and scanners

Select Printer > Manage > Printer Properties

 

Next,

Tab Advanced > Printing Defaults > Select Shortcut > OK

 

=========================

 

Example - Printing Preferences / Printing Defaults

9025_Printing_Preferences_Everyday_8

 

 

HP Smart is an application available in the Microsoft Store

Windows 10 version 17763.0 or higher

Architecture:

x86, x64, Arm

 

=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=

References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

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HP DeskJet 2755e All-in-One Printer

 

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People who own, use, and support HP devices.

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Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

HP Recommended

** I HAVE WINDOWS 11 HOME EDITION ~NOT 7 

My bad ha!

This is what it always pulls up first.

MJensen2b_0-1704677585942.png

 

But this is my saved preferences that I have to switch to whenever I print the first time in any program.  It's even got a star which you'd think means it's the preferred setting

MJensen2b_1-1704677725271.png

 

HP Recommended

@MJensen2b 

 

OK --

Windows 11

 

  Star means it's a custom shortcut - the start is not an indicator of the preferred shortcut.

 

The preferred shortcut is subtly highlighted to differentiate it from the rest of the entries in the list.

 

Can you post an image of the Printing Preferences menu without the top cut off?

 

If you have not yet done so, 

Try setting the preferred shortcut to General Everyday Printing (or similar).

 

General Everyday Printing is a "locked" template - it can be used to test whether you are able to change the default / preferred shortcut.

 

Reminder -- It is important to open Printing Preferences directly as opposed to opening "Properties" from inside your current job configuration menu.

 

Windows 10

Windows key > Search for and open Control Panel

Control Panel > icon view > Devices and Printers

Right-Click on your printer > Printing Preferences

 

Windows 11

Settings > Bluetooth & devices > Printers and scanners

Check the list of devices – Select / Open Printer

Select and open Printing Preferences

 

Example - Printing Preferences - Windows 11 - 

Preferred shortcut = General Everyday Printing

Printing_Preferences_Win_11_Everyday_1Printing_Preferences_Win_11_Everyday_1

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

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