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‎12-30-2020 06:13 AM

HP Recommended
Product: officejet 8025
Operating System: Microsoft Windows 10 (64-bit)

How do I know if my 910 cartridges were recalled? 

And how to I get replacements?

 

Category:
1 person had the same question
3 REPLIES 3

‎12-30-2020 10:08 AM

HP Recommended

@1geezer 

 

==============================================================

Welcome to the HP Community.

Reminder to those reading:

Do NOT respond to vermin who post phone numbers or email addresses.

HP does not post phone numbers or email in Community messages.

==============================================================

 

Check here...

HP OfficeJet Printers - 'Incompatible' or 'Defective Cartridge' message

This document applies only to these HP Officejet and Officejet Pro printers that use HP 910, 912, 914, 915, 902-905, or HP 935 ink cartridges:

  • HP Officejet 6810, 6820, 6950, 6960, and 8010 printer series
  • HP OfficeJet Pro 6230, 6830, 6960, 6970, 8020, and 8030 printer series

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not a business group of HP..

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question Resolved / Answered, Click "Accept as Solution" .

 

 

Dragon-Fur

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‎12-30-2020 11:31 AM

HP Recommended

Thanks......did that....says carts are defective, but when I try to enter shipping address for replacements, it reverts to a previous screen.

Was this reply helpful? Yes No

‎12-30-2020 11:37 AM

HP Recommended

@1geezer 

 

We cannot help directly - the operation is in the hands of HP.

That said, I've sent a request that someone take a look.

If there is a response, look for it here before the agent uses other methods to contact you.

 

==============================================================

Welcome to the HP Community.

Reminder to those reading:

Do NOT respond to vermin who post phone numbers or email addresses.

HP does not post phone numbers or email in Community messages.

==============================================================

 

 

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not a business group of HP..

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question Resolved / Answered, Click "Accept as Solution" .

 

 

Dragon-Fur

Was this reply helpful? Yes No
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