Defective HP 902 cartridge message

[Kingsuji]

I just installed a new HP 902 cartridge with expiration date of Dec. 2021, which resulted in a printer error message: "Printing is unavailable because the indicated cartridge(s) are defective." Going to www.hp.com/contactHP was no help, as my printer warranty has expired. How do I contact someone for a replacement cartridge?  My printer cannot work until I install a new cartridge.

[Dragon-Fur]

@Kingsuji 

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HP OfficeJet Printers - 'Incompatible' or 'Defective Cartridge' message

This document applies only to these HP Officejet and Officejet Pro printers that use HP 910, 912, 914, 915, 902-905, or HP 935 ink cartridges:

• HP Officejet 6810, 6820, 6950, 6960, and 8010 printer series
• HP OfficeJet Pro 6230, 6830, 6960, 6970, 8020, and 8030 printer series

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