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‎06-04-2025 06:38 PM

HP Recommended
Product: HP ENVY 6455e All-in-One Printer
Operating System: Microsoft Windows 11

Complimentary Ink cartridge you sent is defective.  It is a 67XL with expiration 2025/06/10.  So it is still under warranty. Please send a replacement.

 

syount01_0-1749083824006.png

 

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1 REPLY 1

‎06-06-2025 08:14 AM

HP Recommended

@syount01, Welcome to the HP Support Community! 

 

We're here to help you tackle that defective cartridge! Don't worry, we've got your back! 

 

To get you the best assistance, we need to take this conversation to a private chat. We're inviting you to a private message to protect your privacy and ensure that any sensitive information remains confidential. 

 

To access your private message, just click the little blue envelope icon on the upper right corner of your HP Community profile, next to your profile name.  

 

We're looking forward to helping you resolve this issue! 

 

Stay tuned, and thanks for your patience! 

 

Regards, 

ZOEY7886
I am an HP Employee

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