Desk jet 2800e 4x6 not filling page

[Howto_print]

I have a deskjet 2800e and use hpsmart app from my Samsung phone. Using the 4x6 hp photopaper with the paper size selected,the fill page setting selected and no border selected it still prints with a thin border round 3 sides and over a cm at the bottom.

I have seen similar issues posted but haven't been able to use suggested ways to fix it due to differences in programmes.

[Dragon-Fur]

@Howto_print 

Welcome to the HP English Community --

The difference in the bottom margin is not a result of the application nor is this the fault using a phone to print --

What?

DeskJet printers -- including this model -- require a larger margin along the bottom edge of the printed page.

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Printing - Important -

The printer requires a larger margin along the bottom edge (1/2 inch).

Borderless Printing

No

Print Margin Bottom (A4)	12.7 mm
Print Margin Left (A4)	3 mm
Print Margin Right (A4)	3 mm
Print Margin Top (A4)	3 mm

There is no software, firmware, or alignment that changes the larger margin requirement.

The solution to "chopped off" is to keep all data inside of 1/2 inch / 12.7mm on the bottom edge. 

This limitation includes all text, images, page numbers, footer information, cells, tables, lines, other notations, and all file types, too.

Create your original document with 12.7mm ( 1/2 inch ) margins.

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HP DeskJet 2800e All-in-One Printer series  

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[Howto_print]

Hi, thanks for replying.

The spacing isn't an issue when printing documents it is when printing photos. 

I am not sure i understand your reply properly. The paper I am using is the hp printer paper 4x6 which had a tear off bottom. As far as I am aware the printer should be able to print to edges, otherwise it is not printing 4x6 as selected.

Hope this makes sense!

[Dragon-Fur]

@Howto_print 

Well, rats. 

No, the printer cannot print to the edges of the paper.

The printer does not support Borderless Printing.

The larger margin is a hardware limitation -- changing the orientation to Landscape positions the larger margin on the side of the content.  Flipping or rotating the content moves the larger margin accordingly.

True - the limitation of the hardware can impinge on the size of the print on paper.

I don't have an example for Android --

In so much that I am aware, the HP Smart does not include a Scale to Size option.

The printed image tends to follow -- as best it can -- the size of the paper.

What you are seeing are a result of the printer's ability and the app's options.

In this case, Windows is brilliant -- there are apps and options to print an image at the size you want on larger paper.

You'll need an "App for that" to print the smaller 4x6 inch photo onto a larger paper so you can cut out the image from the paper.

I am sorry I cannot explain it better -- sometimes the words walk away from me.

Thank you for participating in the HP Community --

Real people who own, use, and support HP devices.

Click Yes to say Thank You for the help !

Question / Concern Answered, Click my Post "Accept as Solution"