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‎04-11-2023 09:10 AM - last edited on ‎04-12-2023 06:08 AM by Retired

HP Recommended

DeskJet, 2500 is printing blanks. I have run all the diagnostics in HP Smart like alignment etc. and it is saying that the printer is ready. I checked the ink cartridges and there’s Inc.. Anyone know how I can correct this issue? I am not use the printer in a while. Could it be that the ink is dry?

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1 REPLY 1

‎04-11-2023 10:15 AM

HP Recommended

I fixed the problem. The blank the black ink cartridge must’ve been dry. I replaced it and it’s printing. Yay!

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