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Typically right when the warranty ran out on my DeskJet 2710e it decided to start printing like utter garbage. Ink carts are over 50% full and genuine hp, I’ve tried cleaning the printer heads, ectect. What is going on and how do I fix it please? 

4 REPLIES 4
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Replace the black ink cartridge.




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Even though it was fine not long ago?

HP Recommended

There is no trace of black on your print, replace the black ink cartridge. If the printer was unused for a longer period ink dries and you get no ink on the paper.




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Thank you, I'll give it a go 🙂

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