DeskJet Plus Ink Advantage 6075 asks for Setup cartridge

[LoreLi1]

Bought brand new HP cartridge set for my printer DeskJet Plus Ink Advantage 6075 but printer asks "use SETUP cartridges". I have none. 

Please help 

Searched community. Steps were provided to skip this step in private. Please provide steps in private chat.   

[Raj_05]

Hi @LoreLi1,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you. 

Please use this link to Set up your printer using the printer drivers that come built into Windows.

Also, refer to the supporting document Printer setup guide for HP DeskJet Plus Ink Advantage 6075 All-in-One Printer Setup support documents via USB Cable and HP Smart App. 

I hope this helps. 
 

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

^ Alden4
HP Support

[LoreLi1]

Hi, I follower reffered document. HP printer DeskJet Plus Ink Advantage 6075 printer asks "use SETUP cartridges". I have none.  Please provide steps to skip step of "use SETUP cartridge". Some of HP printer has secret button press procedure to avoid the requirement of SETUP cartridge. Thanks

[Raj_05]

Hi @LoreLi1,

Thank you for your response, 

Please help us with the Printer serial number or the product number on a private message for further assistance.

Here is the link to find the product number:- Click here

Alden4
HP Support  

[Raj_05]

Hi @LoreLi1,

Thank you for your response, 

If your HP DeskJet Plus Ink Advantage 6075 printer is asking for a "Setup cartridge," it means that the printer is expecting a cartridge that has never been used before or has been specifically designed for setup purposes.

To resolve this issue, you can try the following steps.

• Make sure that you have installed the cartridges correctly. Open the cartridge access door and check if the cartridges are installed in the correct slots and are securely seated in place.
• Check if the cartridges are genuine HP cartridges. If you are using non-HP cartridges, they may not be compatible with your printer, causing it to request a setup cartridge.
• If you have installed genuine HP cartridges and the issue persists, try resetting the printer. You can do this by turning off the printer and unplugging it from the power source for a few minutes, then plugging it back in and turning it on again.

It's important to note that the "Setup cartridge" message may appear during the initial setup of the printer, and you will need to follow the instructions provided in the setup guide to complete the installation process.

I hope this helps. 

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Alden4
HP Support

[LoreLi1]

An issue is that I am no longer in possession of SETUP cartridge. There is no big warning please do not to throw SETUP cartridge as you might need it eventually. 

I have a brand new genuine HP cartridge which are not accepted by printer. What can I do? 

[Raj_05]

Hi @LoreLi1,

Thank you for your response, 

I would request you contact our HP Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link.

https://www.hp.com/contacthp/

Please feel free to contact us here anytime you need any further assistance.

Have a great day!

Alden4
HP Support