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‎10-13-2022 09:00 PM

HP Recommended
Product: HP DeskJet 2320 All-in-One Printer
Operating System: Microsoft Windows 7 (64-bit)

I have a HP DeskJet 2320. In the HP Smart App it says that Ink 307XL is supported, but when I put in the 307XL I get the error message, that it is incompatible! So the HP Smart App contradicts itself.

I have read that there is a solution concerning region change so that the cartridge can be used without a problem.

Can you please provide me with a solution on this matter?

Thank you in advance.

Category:
1 REPLY 1

‎11-04-2022 08:28 AM

HP Recommended

@DimZ

 

Welcome to the HP support community.

 

I understand that you are getting cartridge error, I am glad to assist you.

Follow the steps mentioned in this HP document to fix the issue:- Click here

 

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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