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HP Recommended
HP Laptop - 15s-gr0008au
Microsoft Windows 11

I am Having HP 15s - gr008au Laptop of the following specifications,

 

RAM - 4 GB

Processor - AMD Ryzen 3 3250U with Radeon Graphics 2.60 GHz

Windows 11 Home Single Language

 

I bought Deskjet 2332 printer along with my Laptop. The Cartridge, which was included in it, worked fine. Then for about 6 months the printer was used only for scanning. Then when I printed a page in black, the print was partial then later the black ink LED alone started blinking.  So I recently bought the replacement cartridges 805 from the official hp store. Even after replacing, the problem persists. 

 

Please help me solve my issue.

1 REPLY 1
HP Recommended

@Mahesh_Aditya

 

Welcome to the HP Support Community.

 

I'd be happy to help.

 

Does this also happen while copying?

 

Try the steps from here: https://support.hp.com/in-en/document/c04619294

 

Let me know if this helps.

 

Give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers and did reply to you!

 

Thanks!

 

Have a great day! 


I am an HP Employee

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