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- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- Deskjet 2540 USA to UK - need reset code

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12-27-2020 03:55 AM
I recently moved to the UK from the US with my Deskjet 2540 I have purchased the UK compatible ink cartridge (301) but when I try to print it still says incompatible. I need the reset code to allow me to print with the 301 cartridges instead of the 61. Please advise!
12-29-2020 07:57 AM
Hi @cpoz_,
I'd like to help!
The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.
I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.
Hope this helps! Keep me posted.
And, Welcome to the HP Support Community.
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