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- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- Deskjet 2710e cartridge problem

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05-03-2022 12:56 PM
Operating System: Microsoft Windows 10 (32-bit)
I have just bought a new deskjet 2710e printer I have set it up exactly as it says to do so, it os coming up that the black cartridge has a communication problem, i bought another new black cartridge but it won't let me finish the setup with it.
Is there a fix for this or is the printer goosed?
Thanks
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