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‎05-09-2021 10:39 AM

HP Recommended
Product: Deskjet 2720
Operating System: Microsoft Windows 10 (64-bit)

I destroyed by accident the setup ink cartridges and i can't initialize the new printer. I bought a pair of new inks. How to bypass the setup cartridges and insert the new ones?

Category:
3 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎05-12-2021 07:01 AM

HP Recommended

@Nb26

 

Welcome to the HP Support Community.

 

We'll have to perform a reset on the Printer for this. I have sent you a private message, for more details that cannot be shared in a public post.

 

Please do check your inbox on the communities page for the private message.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!


I am an HP Employee

View solution in original post

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3 REPLIES 3

‎05-12-2021 07:01 AM

HP Recommended

@Nb26

 

Welcome to the HP Support Community.

 

We'll have to perform a reset on the Printer for this. I have sent you a private message, for more details that cannot be shared in a public post.

 

Please do check your inbox on the communities page for the private message.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!


I am an HP Employee

Was this reply helpful? Yes No

‎05-12-2021 02:30 PM

HP Recommended

Thank you very much for your solution. It worked exactly as you mentioned. I appreciate your support. 

Was this reply helpful? Yes No

‎05-14-2021 03:06 AM

HP Recommended

I'm glad to hear that and you're most welcome. Do get back to us in the future for further assistance.

 

Have a nice day and stay safe!:)


I am an HP Employee

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