Didn't print whole image

[Kim0000099]

Hi! How can I fix this ? Please check photo. 😞 didn't print the whole image 

My printer is hp smart tank 750 and I'm using 4r size glossy photo paper with gsm of 230

Done cleaning my printer, fixing alignment, using different app and device. still same result.

[A_Gayathri]

Hi @Kim0000099,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand you're having trouble with your prints. 

Here are some steps you can try to address the issue of not printing the whole image:

Check Print Settings:

• Open the document or image you are trying to print.
• Go to the print settings or print dialog.
• Ensure the paper size is set to 4R (4x6 inches) or the appropriate size.
• Check if there is a “Fit to Page” option or similar setting. Make sure it’s selected to fit the image properly on the paper.

Update Printer Drivers:

• Go to HP's website and download the latest drivers for the HP Smart Tank 750 series.
• Install the drivers and restart your computer.

Check Printer Firmware: Update the firmware on an HP printer

• Ensure your printer firmware is up-to-date. Firmware updates can fix bugs and improve performance. Check for updates on the HP support page for your printer model.

Print Quality Settings:

• In the print settings, check the print quality settings. If you’re using photo paper, ensure you’ve selected a high-quality print option.

Software Issues:

• Try printing from a different application or software to see if the issue persists. Sometimes, the problem could be with the software you’re using to print.

Check for Software Updates:

• Make sure your HP Smart app or any other printing software you use is up-to-date.

Printer Calibration:

• Some printers have an option for calibration or alignment in the settings menu. Perform any available calibration or alignment procedures.

Test Print:

• Try printing a test page or a different image to see if the issue is specific to the image you're trying to print.

Refer to this document: HP Smart Tank 750 series User manual

I hope this helps. 

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. 

[Kim0000099]

Hi! Please help me I already use almost 100 photo paper. My printer is not printer well in glossy photo paper 200+gsm it's always cut the image. What should I do? Drivers is up to date. I'm using photo and laptop. I'm using Microsoft word, google chrome, and hp app to print and still same result.