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‎01-28-2022 12:16 PM

HP Recommended
Operating System: Microsoft Windows 8.1 (32-bit)

Disable hp cartridge protection on older officjet 6962, I cannot find the setting anywhere. Keeps rejecting my gpc 902xl cartridges.

Category:
2 people had the same question
1 REPLY 1

‎02-08-2022 01:37 PM

HP Recommended

@MJR2022

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, to provide an accurate resolution, I need a few more details:

  • Could you please share the picture of the error message?
  • Are you using the original HP ink cartridge?

Keep me posted for further assistance.

ECHO_LAKE
I am an HP Employee

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