Do I need to pay to use my own printer ?

[SRAYVON]

I would like to know why I’m not allowed to print with the printer I purchased paid in full without paying to Print. Why should I have to pay to print one? I go down to some coffee store then I removed my credit card from instant because they just kept sending me ink. I have a pile of ink now and I read that you have to pay a dollar if you want to print 10 more pages for Month . I need to print a ream. This is my printer I paid for it. [Content Removed]

[Irfan_06]

Hi @SRAYVON,

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to help you.

I understand you're experiencing an issue with using your printer to print that is enrolled instant ink service.

I apologize for any inconvenience this may have caused, I'm here to help you today.

HP Instant Ink is based on pages, not cartridges. When you choose a plan based on the number of pages you would like to print monthly. Your monthly fee allows you to use our subscription cartridges to print your plan pages and includes ink, delivery, and recycling.

However, the printer will stop printing once you exhaust printing all the selected plan pages and you will have to pay extra for the number of pages you would like to continue printing for that month.

You can change or cancel your plan anytime. If you don’t use all of your pages in a particular month, they automatically roll over to the next month.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

I hope this helps.

Take care and have a great day ahead!

Irwin6

HP Support