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‎05-24-2024 09:23 PM

HP Recommended

DO YOU SELL 64/303/804 tri color ink not 64XL HP ENVY PHOTO 7855 printer

Category:
1 REPLY 1

‎05-27-2024 09:46 AM

HP Recommended

Hi @Eroca,

 

Welcome to the HP Support Community

 

I'd like to help!

 

May I know If you have changed the region If Yes then

 

We need to perform a regional reset on the printer to resolve this issue. 

 

The reset instructions are specific to your printer and performing those steps on a different printer may brick the device. 

 

I've sent you a private message with reset instructions, follow the reset instructions to perform a full reset and re-initialize the printer. 

 

To access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.


A_Gayathri
HP Support Community Administrator.
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