Does not print anything on page

[EveP]

I purchased a photosmart C4795 several years ago. It has always scanned ok but never printed anything. When I select print the page runs through blank. I now have an M1 mini Mac with Big Sur OS. I tried this all in one again and still nothing. Anyone have suggestions on a resolution?

[Kumar0307]

@EveP, Welcome to the HP Support Community!

I understand the printer is printing blank. I'm afraid this could be a hardware issue. 

Try making a standalone copy using the scanner glass and check if that prints. By this, we can conclude if this is a hardware or a driver issue.

Check the ink levels and replace any low/empty ink cartridges.

If the printer has not been used to print for a couple of weeks, the ink could have dried up and has to be replaced. 

Also, perform the steps from - Fixing Print Quality Problems for the HP Photosmart C4600 and C4700 All-in-One Printer Series and No black ink, wrong colors, other print quality issues

Clean the ink cartridges and print a test page to check the result.

This printer is not AirPrint compatible and has no printer driver available on the HP Support site to work on macOS 11

This printer does not support the HP Smart app too.

For more info on this issue, refer to this document. 

However, Gutenprint (formerly called Gimp-Print) provides open-source basic print drivers for many printers that would otherwise not be supported in Mac OS X. To see if your printer is supported, go to Gutenprint drivers for more information.

NOTE: Gutenprint drivers are not supported by HP or Apple.

Hope this helps! Keep me posted. 

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