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‎09-12-2022 07:06 AM

HP Recommended
Product: HP Color Laser MFP 179fnw
Operating System: macOS 12.0 Monterey

My printouts started to show colours bleeding and double image a few weeks ago, and thinking it was a toner issue, replaced all of them when they had capacities of 40% and more. But this did not help the issue at all. I am inclined to think that this is related to the drum, but I can't seem to get any human response and the virtual assistant is absolutely useless. My warranty is expring in 3 weeks, I need urgent help!

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Category:
3 people had the same question
2 REPLIES 2

‎09-17-2022 04:41 AM

HP Recommended

Hi @CLEMENTNX,

Welcome to the HP support community.

 

I understand that color is bleeding on printouts. I'd like to help!

 

Please go through the document here and follow the instructions. 

 

See how it goes and keep me posted.


Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Yes" on the bottom right to say “Thanks” for helping

Nal_NR-Moderator
I am an HP Employee

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‎09-23-2022 11:07 AM

HP Recommended

Hi @50153477,

 

As we did not hear from you, 
I'll be closing this case for now. If you need further assistance, feel free to reach out to us. 

Nal_NR-Moderator
I am an HP Employee

Was this reply helpful? Yes No
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