• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
If you're having print quality issues Click here for more tips!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
HP ENVY 6055 All-In-One Printer

I have called hp and instant ink for two days now for at least two hours at a time and they can't fix the issue. I recently moved and while trying to set up my printer to the new Wi-Fi a yellow light started flashing and an EO error popped up.  hp support fixed it at some point but they could not get my internet to connect saying it was a "router error". This never occurred when it was working the last time, I used it but my printer shows up in my Wi-Fi selection settings, and when I try to do the whole setup process it connects to my printer and turns off the Wi-Fi. now the yellow light is on again, I called and now they are saying it's a driver issue???? and trying to make me pay before I can get any help with it. i am really busy with school and have no idea what to do now.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.