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‎10-13-2023 03:20 PM

HP Recommended

Hi, 

We recently moved from Germany to Malta and now trying to set up my printer (Envy pro 6420).

It shows E0 error message (supposedly cartridge issue?) and won't print although it prints printer information page without any issues. I have tried cleaning them and restarting/reconnecting but still doesn't work. 

I cannot find support information in Malta.. but if I set my country as Germany, then everything is in German... So I came here to look for help (We are from the US)

Please help!

(or direct me to the correct channel... not the virtual assistant but real help from a person. 

 

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