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‎04-11-2025 09:29 AM

HP Recommended
Product: HP Officejet Pro 8600 Plus e-All-in-One Printer - N911g
Operating System: Microsoft Windows 10 (64-bit)

Après avoir changé la cartouche d'encre Magenta, mon imprimante me met constamment le message suivant : "incident sur l'imprimante ou le système d'encrage. Eteignez, puis rallumez l'imprimante. Si le problème persiste, contactez HP"

J'ai coupé l'imprimante, ai débranché le cordon, l'ai redémarré plusieurs fois, en vain.

Que puis-je faire ?

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1 REPLY 1

‎04-12-2025 04:05 AM

HP Recommended

Hey @JLR69150 

Hope you are doing fine!

Thank you for visiting our English HP Support Community. It would be ideal if the post was in English, so that other HP product users like you can also benefit from the information provided here. To ensure a quick response, it would be advisable to post your question in English.

We understand that English is not your primary language, so we advise you to use an on-line translator of your choice to post in the language of our Community.

Thank you for your understanding.

Regards

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