Envy 5055 Printer

[MsArc]

I bought an HP Envy 5055 Printer from the Amazon warehouse.  I did not know it was a used printer.  The problem is I cannot set up the printer because there were no setup ink cartridges in the box.  I have new ink cartridges but the printer will not allow me to set it up without having the setup cartridges.   I need to buy them or where can I get these?

[Kumar0307]

@MsArc, Welcome to the HP Support Community! I’m here to help.

I understand you do not have the setup ink cartridges. 

To bypass the message on the printer the only option left is to perform an OOBE reset and re-initialize the printer.  

  

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.  

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.  

  

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link. 

Hope this helps! Keep me posted. 

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