My Envy 5055 was working fine, then it started printing blank pages from both PC and mobile devices.. Scan Doctor says all is OK.
Makes printing noises, but pages are blank. Scan Doctor Test Page was blank. Ink was low so I changed it - still blank pages. I turned Envy off, then on - blank pages. I unplugged and re-plugged - blank pages. Envy hard re-set - blank pages. PC off, then on - blank pages. I found a possible solution online- root uninstall and reinstall. First page printed only partway, see below. (this is a certificate with continual border on all 4 sides and much of the lettering is missing) When I changed printer setting to black & white (I do not use color) - it became blank pages again.
Next, I set up the wireless connection and test page printed, but it was missing both top and bottom print, only the center part printed correctly - after that, blank pages again.
Machine can scan and save to either .pdf or ,jpg, but it makes blank copies as well. Any suggestions?
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