Envy 5055 printing red tint to photos

[c_lhughes]

When printing photos all have a red tint, I have tried aligning and cleaning the print heads. I unplugged the printer for 1 minute and plugged back in, still printing a red tint. I read it may be a double color management, but I have no idea how to check to see if that's the problem... HELP please!

[Betty0610]

@c_lhughes

Welcome to the HP Support Community.

Were you able to print well before? You can look at the settings here: https://support.hp.com/in-en/document/c03422222

Let me know if this helps.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Thanks!

Have a great day!

[c_lhughes]

This is the first time I am trying to print photographs. It prints other graphics and projects fine. Let me look at the document you sent.

[c_lhughes]

The document did not help, I have already tried all of those settings.  From what I read online, there seems to be as double color management issue, but I have no idea how to turn the color management off.

[Betty0610]

Click the name of your printer, then click 'Options & Supplies.'

Enter the 'Color Management' menu. Click the 'Advanced' button,

Then move your mouse to the top-right corner of the printer dialog box. Disable 'Color Management.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Thanks!

Have a great day!