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‎01-20-2022 04:57 PM

HP Recommended

I am trying to setup my hp envy 7858 printer and it is stating the use setup cartridges that came with your printer..  I followed the direction and placed them in and ther error message is still poping up any help is greatly appreciated.. thank you in advanced

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1 REPLY 1

‎01-23-2022 06:12 AM

HP Recommended

Hi @Kimmie0826,

 

I'd like to help!

 

I understand you are receiving a "use setup cartridges" error.

 

We would have to perform an OOBE reset on the printer to bypass the error

  • The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
  • In order to access your private messages, click the support private message icon on the upper right corner of your HP Support community profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping

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