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- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- Error 0X61011bed

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08-31-2022 01:31 PM
How can I reset/solve the OX61011bed error on an Hp Officejet 6700 premium printer?
Hints/ Tricks/ Suggestions?
I already resetted, switched off and on, plug off, in...
When I open the cartridge box, inks does not stop in the middle as they used.
A continued process of analisys occurs and then the error appears: 0X61011bed.
Help...
09-03-2022 02:47 PM
Hi @Eliomarco,
Welcome to the HP Support Community
I understand you are getting an error message 0X61011bed on your HP Officejet 6700 Premium E-All-In-One Printer. Not to worry I will help you to get a resolution to resolve the issue.
To assist better:
- Are you using genuine HP ink cartridges?
- Does the copy print out the same way?
- Was there any recent update on the printer prior to the issue?
- Was there any paper jam or carriage jam issue on the printer recently?
While you respond to that, Let's perform a power drain:
- With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.
- Remove USB cable, if present.
- Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.
- Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord (This is important) and then plug back the power cord to the printer.
- Turn on the printer and wait till warm-up period finishes and the printer is idle
Update the printer firmware
- Click here to download and install the latest printer firmware from your product
- Click here to know different methods of updating printer firmware.
If the issue persists, then please follow the steps mentioned in this document: HP OfficeJet Printers - 'Printer Failure' Error
If the issue still persists, I'm sending out a private message to assist you with the next course of action.
Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.
Hope this helps! Keep me posted.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
ANAND_ANDY
I am an HP Employee