I updated my printer and after that my brand new ink cassettes are a problem. The ink cassettes worked great before so probably HP in the update hade made some fishy things and not allow different manufacturer for ink.
I got some advise fron HP about turning IPV6 off but from what i know it now IPv6 is networking settings and that is not a problem.
HP what should i do? Can you send me old firmvare or how should you solve this? Scanning etc works fine but the one year old printer with 2 weeks old ink cassettes worth 220 USD the printer suddenly cant print after update, this is ridiculously.
We will have to downgrade the printer firmware to resolve this issue.
I have sent you a private message with a set of instructions to perform a reset. Kindly check the same, this might help you to resolve this issue. Check next to your profile name, you should see a little blue envelope, please click on it.
Hope this helps! Keep me posted.
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