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‎10-16-2022 07:42 PM - last edited on ‎10-17-2022 09:12 AM by Moderator

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

When I switch printer on, the error code appears. Pressing the bottom right button  4 times has not worked. I cannot get the cartridges to move into centre either so I can check if they are installed correctly....please help! 

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2 people had the same question
1 REPLY 1

‎11-04-2022 10:24 AM

HP Recommended

@Laoise

 

Welcome to the HP support community.

 

I understand that you are getting an 0XC4EB8000 error, I am glad to assist you.

You might have to perform a semi-full reset on the printer to fix this issue.

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.  

I am sending you a private message with the steps to reset the printer. Please check the mailbox icon at the top-right corner of this screen.

 

I hope this helps resolve this issue completely.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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