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Thanks for the black cartridge, but it did not resolve the issue.  

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Hi @aap2 

 

Thank you for responding.

 

I understand that the issue is still not resolved even after replacing the cartridge, However I would request you to contact the nearest service center for assistance, if the device is out of warranty, it may incur charges: https://support.hp.com/in-en/help/service-center

 

Have a good day

I'm an HP Employee.


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