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Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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I changed black cartridge but didn't touch any other cartridges.  Error message says cyan cartridge is in wrong slot.  It's in same slot it has been in for months with no problem.

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