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‎07-25-2023 09:35 PM

HP Recommended
Operating System: Microsoft Windows 11

I have an HP Office Jet Pro 8100 that goes through Cyan ink (Authentic HP cartridge 951) at an outrageous rate. I replaced the last one while the other 3 were greater than 50% full, and seldom printed in color - not more than 1% in color. Now the replaced cartridge is empty again while the other 3 still have a good amount left - and I haven't printed anything in color. My printer is set to print in Black only. In reading suggestions in other similar posts:

* My printer is plugged in to a live outlet - no external switch.

* I do not run cleaning cycles from the computer's toolbox or the printer's front panel.

* I print in Normal mode.

So why am I burning through Cyan ink, and only Cyan?

Category:
1 REPLY 1

‎07-29-2023 01:28 AM

HP Recommended

Hi @Al-N1,

 

Welcome to the HP support community.

 

Thank you for posting your query, I will be glad to help you.  

 

Please help us with the Printer serial number or the product number on a private message for further assistance.

 

Here is the link to find the product number:- Click here

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

 

Alden4
HP Support 

Raj_05
HP Support Community Moderator
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