F2210: Black cartridge (HP!) draws error indication, must re-insert

[RDFrable]

I just installed new factory HP 21 and 22 cartridges into my F2210, and every time I've turned it on since, the error indicator comes on for the black cart, and I have to remove and re-insert the cart before it will properly function.
Can, for instance, a factory reset alleviate this issue? The printer is obviously well past warranty.    B

[Kumar0307]

@RDFrable, Welcome to the HP Support Community! I’m here to help.

I see that the new black ink is not working correctly. A factory reset will not help in this case as the issue is with the ink cartridge. 

Perform the steps mentioned in this document - Ink cartridge errors

Make sure the ink cartridge is properly inserted and you are using an HP ink cartridge.

If the issue persists, insert the old black and check for the error. If no error, then the new one is defective. You may claim a replacement from HP.

However, if you have the same error for 2 different ink cartridges, the issue is with the printer and it cannot be replaced as it is out of warranty. You will have to upgrade the printer.

Reach out to the HP Technical Support team in your region regarding the replacement options for the ink cartridge. 

Follow the instructions below to reach them:

1) Click on this link - https://support.hp.com/us-en/contact-hp

2) Select your product type below.

3) Enter the serial of your device. 

4) Select the country from the drop-down. 

5) Select the chat or get phone number options based on your preferences. 

6)Fill the web-form and proceed further.

If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes, please send me a private message with the region you are contacting us from. Check next to your profile name, you should see a little blue envelope, please click on it.  

Keep me posted for any other assistance.

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