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Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎11-01-2025 12:26 AM

HP Recommended

Hello, my Black and Magenta ink are printing very fadedly. They are at 50% and 70% respectively. I have used a dust cloth to wipe down the cartridges and also rocked the cartridges back and forth to redistribute the ink. I performed the self-cleaning operation through the printer menu multiple times. The diagnostics came back normal. What's next?

2 REPLIES 2

‎11-01-2025 12:40 AM

HP Recommended

Which model of printer? Can you post a sample of both a defect page and the diagnostic page that you state looks normal? 

 

Thanks,

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‎11-01-2025 12:57 AM

HP Recommended

I don't know why my printer model is not showing up, I selected it from the drop down when I posted.

It is the MFP M283fdw.

Here is a picture of the supplies status. The black is not dark enough and the magenta is faded.PXL_20251101_065444614.jpg

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