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‎09-03-2024 07:54 PM

HP Recommended

Ink levels displayed showing half full. printer not printing. “Out of ink” message sent to request to print

1 REPLY 1

‎09-05-2024 06:05 AM

HP Recommended

Hi @NB325,

 

Welcome to the HP Support Community. 

 

I'd be glad to help you! 

 

Try to perform a power drain on the printer. Here are the steps:
 

  • Remove the cartridges from the printer.
  • With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.
  • Remove USB cable, if present.
  • Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.
  • Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord (This is important) and then plug back the power cord to the printer.
  • Turn on the printer and wait till warm-up period finishes and the printer is idle.

 

Click here to Check HP printer ink or toner levels

 

Click here for Ink Alert or Low on Ink message.

 

Hope this helps! Keep me posted for further assistance

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Nal_NR-
HP Community Moderator



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