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‎10-09-2022 01:05 PM

HP Recommended
Product: HP DeskJet 3630 All-in-One Printer
Operating System: Android 9.0 Pie

I have followed the troubleshooting and the conclusion is that I have a faulty genuine HP 302 tricolor cartridge which I purchased recently. I keep getting sent back to the virtual assistant. I need to know how to get a refund or replacement HP 302 cartridge. Alternative cartridges work, so the printer isn't faulty.

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