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I have a HP OfficeJet 8028 Printer which underwent a firmware update which rendered my 3rd party printer cartridges unusable.  I'm very unhappy that HP has effectively bricked my printer because I refuse to purchase their overpriced cartridges.  My question is this, how do I downgrade the firmware back to a version which will allow me to use my 3rd party cartridges or override this "HP Safety Check" and be able to use my 3rd party cartridges?  This seems to be a blatant money grab by HP. Please assist.

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HP Recommended

@ACM123456-12345 

 

Welcome to the HP Community --

 

I am sorry you are upset.

 

Both the Non-e and the "e" models in this series are protected by Dynamic Security.

 

Dynamic Security requires that ink cartridges used in the printer include an embedded HP Chip / circuitry.

 

Ask your ink supplier whether they adhere to this requirement for the embedded HP Chip / circuitry.

 

There is no legal way to bypass the security.

 

Dynamic securityDynamic security enabled printer

 

Which Ink Can be Used in the Printer?

 

 HP Ink - Learn About Supplies

 

Read

How ink is used

 

And - Read:

 HP Printers - Dynamic Security Enabled Printers

 

 

-- Reminder --

Other printer manufacturers that limit the type of ink used in their printers use different names and terms to describe their security and requirements.

 

===================================

Message Content References

 

Technology Tips - Video Gallery from our HP Expert greenturtle

 Technology Tips– YouTube Video Help for Printers

 

 HP Support Official Channel – HP Support Video Gallery

 

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References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

 

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

 

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

 

Open 

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 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

 

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Dragon-Fur

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