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Locked

‎09-07-2023 02:02 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

HP has been sued  and lost in the past for blocking the use of non-HP cartridges in their inkjet printers. You are now trying to do it again, presumably thinking that enough time has passed. Either clear up this practice and provide a firmware update that resolves the issue, allowing non-HP cartridge use or you have permanently lost this HP customer.

Category:
1 person had the same question
1 REPLY 1

‎09-10-2023 08:27 AM

HP Recommended

Hi @TK114,

 

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to help you. 

 

I see that you have a query related to the non-HP ink cartridges you are using on your printer.

 

Please refer to the below links for more information related to your issue.

 

https://support.hp.com/us-en/document/ish_1692853-70737-16

 

https://support.hp.com/hk-en/document/c05308850

 

https://support.hp.com/us-en/document/ish_7470520-7449625-16?

 

 

I hope this helps.

Take care and have a good day.

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

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