Forgot admin password on laserjet, need help

[Mimamu]

Need to restore factory settings of the printer, but forgot admin password, so I can't access the service menu.

How to proceed!?

Thanks!

[praveen196]

@Mimamu  Welcome to HP Community!

I understand that you have forgotten the admin password.

Please restore the printer to the factory default settings as follows:

1. On the printer control panel, press the Setup button ().
2. Open the following menus:
   Service
   Restore Defaults
3. Touch or press the OK button. The printer automatically restarts.

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

[Mimamu]

Hi,

Already tried this. But as soon as I enter the service menue, the input for the

password is prompted.

So no luck with that approach.

I also can't remember that I have set a password in the first place.

Maybe there is a default password? It only can be something numeric.

Cheers!

[praveen196]

@Mimamu

I understand your concerns

Please try the default password 12345678

Have a nice day!!

[Mimamu]

Nope, does not work.

Is there another way to hardreset the printer?

Maybe setup via usb and pc?

[Mimamu · Accepted solution]

Ok, connection via usb let me try some different passwords. Found it finally!

LEARNING: Don't use characters, since you are not able to key it in the numeric keyboard if the printer!

BUT STILL: a reset is only possible if you have a password, if set.

There must be a way to hard reset the printer , or isn't that possible,

[The_Fossette]

@Mimamu

The only option to restore the factory setting is from the printer front panel menu and there is no other way to reset the printer.

Cheers!